Frequently asked questions
The Brooklyn Bushwick edition of our FAQs has the top things you need to know about your session. Need more help? Hit up our support team via Live Chat or visit the knowledge hub.

Getting here and access
Set up your Pirate.com account
How do I book a session?
How much of my time will the program take each week?
I have an issue with my certificate code
What if something breaks or I need a spare?
If I don’t get through this time, will there be another opportunity in the future?
On-site Facilities
- Professional equipment
- Spares available
- 24/7 pin code access
- Free WiFi
- Kitchen area
- Restrooms
- Common area
- Hot beverages
- Vending machines
- 24/7 customer support
- Climate controlled
- Acoustically-treated rooms
Find Us
New York Bushwick
Address
110 Scott Ave, Brooklyn, NY 11237, USA
Driving?
what3words location: ///larger.pill.spicy
The studio address is 110 Scott Ave, Brooklyn, NY 11237, USA. Get directions via Google Maps.
The site is fully WC-accessible with a street-level entrance and ground-floor studios.
Coming by public transport? The Metropolitan Av/Onderdonk Av Q54 and Flushing Av/Cypress Av bus stops are a 5-minute walk. Jefferson Street subway is a 10-minute walk
Driving or cycling? We don't have any dedicated Pirate spaces, but you can park on Scott Ave and in the surrounding area.